Our Terms and Conditions

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Our Terms and Conditions

Payments

We currently accept cheque or cash as a method of payment.

Cancellation Policy

Please note that 48 Hours Notice MUST BE GIVEN when cancelling a lesson or hack or a training course.

If less than 48 hours notice has been given, a £5.00 fee will be charged.

If less than 24 hours notice is given or failing to turn up for a lesson or hack the full fee will be charged regardless of  the circumstances.

We will try our best to move or transfer any bookings cancelled within 48 hours. We restrict our numbers to keep our classes small to enable us to provide a better service to our clients.

To enable us to continue this superior service please ensure cancellation of lessons and hacks is, whenever possible, at your earliest convenience.

Safety

Although safety measures are put into force at Cheshire Riding School prior to the beginning of any activities, horse-riding is rated as a high-risk sport, and due to this fact we will not be held responsible for any injuries sustained whilst riding at this establishment. All riding hats must meet current safety regulations.

 

 

Photography / Recordings (camcorders)

Sorry NO photographs / videos are to be taken if any child is in the shot unless a written agreement is signed by parent / guardian Due to legislation regarding the child protection act. However Cheshire Riding School cannot be held responsible for any photographs taken by others without our knowledge.

Weather

Riding lessons continue in all weather conditions in one of our indoor schools.  Although rare hacks may at times be postponed at our discretion due to poor weather conditions. Suitable clothing must be brought and worn in accordance with the weather.

Riding Attire

If you do not have riding attire please see below for suitable clothing:

Here at CRS we have a large selection of riding boots to be used by clients who are yet to purchase their own.

All hats please must conform to the current safety standards.

We advise that you wear:

  • Full length comfortable trousers (avoid jeans), Leggings, tracksuit bottoms are more comfortable and less likely to rub.
  • Wet weather clothing may be required i.e. raincoat during bad weather.
  • Body protectors are provided and are advisable when jumping (but are not compulsory)
  • Gloves are advisable as they offer grip on the reins and help prevent blisters.

We advise that you don’t wear:

  • Shorts, 3/4 length trousers, skirts or dresses (legs must be covered). Vest tops  as shoulders must be covered.

Unacceptable Footwear:

  • Sandals, open toe shoes, Flip-flops,  heels higher than 1 inch or no heel at all i.e. pumps, trainers are not acceptable on or around the horses.

We advise you to wear minimal jewellery, all earrings and facial piercings to be removed prior to riding.

Your Comments

We welcome feedback with any comments or concerns. In order for us to continue to provide our clients with an excellent and consistent service all correspondence is treated confidentially and is greatly appreciated.

Helping to provide a happy atmosphere, and a friendly and welcoming place to ride/ work. Our aim is to make horse-riding at Cheshire Riding School a memorable experience to be enjoyed by everyone.

Some Additional Information

Cheshire Riding School reserves the right to change any instructor or horse / pony where necessary. Please note that ponies and instructors may be requested, however it is not always possible to guarantee their availability. Our staff work regular hours which helps us to provide instruction that is consistent and offers our clients continuity.

Please note, lesson time includes mounting and dismounting.

In order to keep our classes small, we require a cancellation fee, unfortunately this is due to an increasing number of clients cancelling group / private / semi-private lessons on the day or simply not turning up. The nature of our business makes this unsustainable.

All Deposits and Pre-Paid Lesson Fees Are Non-Refundable.

 

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On July 15, 2015
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